Graphic Design Frequently Asked Questions

Our El Dorado Hills/ Sacramento Area Graphic Design FAQs

Welcome to our overview of Graphic Design FAQs. Here we somewhat cover the most common questions we get asked about our graphic design, logo design and brand identity services. There are new questions that come up with every project so if we do not have the answer to your question here, please contact us at anytime. Here at Front Street Media, we are excited to provide top quality graphic design services to meet all your Sacramento, Folsom or El Dorado Hills business’s needs!

  1. Who is Front Street Media?
  2. What type of Graphic Services do we provide?
  3. What is it like to work with our graphic designs?
  4. Will you do a free mock up design?
  5. How long will it take? What happens if we go over time?
  6. Will we own the design or will you?
  7. How much is a logo design and brand identity project?
  8. Do we Design Custom Character Illustrations?
  9. Do we provide a Brand Manual with all Logo Designs?
  10. Do we offer discounts for Logo Re-Designs?
  11. What does our Satisfaction Guarantee mean?

Who are we?

Front Street Media is a team of polytalented marketing and graphic design experts with experience in all aspects of project completion. From getting you customers, from content and Inbound Marketing to web page coding, and from product photography to graphic design.

Our company launched in 2015 under the name Front Street Media, but we have many years of experience working with other companies. We have helped countless clients get on the front page of Google and start getting the clients they want and deserve!

Our office is located in Sacramento, but we have been known to travel all over the Bay Area, and to Folsom and El Dorado Hills, to meet with clients and to do on-location photography for businesses.

What type of Graphic Services do we provide?

You name it, we probably know how to draw, illustrate or comp up your project. From creative branding identity projects to custom stationery graphic design and social media branding, we do it all. We love the thrill of new projects and new brand concepts. From creative strategy to custom brand engagement and brand awareness campaigns, you can trust that Front Street Media is a company you can trust to handle your graphic elements.

Our short, yet delightful list of Branding services

What is it like to work with our graphic designs?

Its awesome, what did you you think? Our designers are a great group of people who love design, what wouldn’t be fun about these people. We have worked on a huge variety of industries, for a huge variety of different markets and demographics. We have worked with all sizes of companies in many major industries. You are in good hands with Front Street Media! And if by chance you have a project that we do not have experience with, we will be sure to let you know so that you can make an informed decision about working with us.

Our prices are dependent simply on the amount of work it will take to complete the job. We offer packages and services to fit all budgets. Don’t worry if one of our premier packages is out of your company’s budget; we are certain to have an option that will meet both your needs and your companies budget whether large or small.

We frequently have people ask if we offer discounts for clients who know exactly what they want. Unfortunately, we cannot offer such discounts at this time. Many times a client idea must be significantly modified before it can be made to work in the formats that are needed, and we end up designing nearly from scratch anyway. You’re hiring us because we’re the design experts, so let us work our magic! You will have plenty of say in the final product and we guarantee that you will be thrilled with what we give you.

Will you do a free mock up design?

Will we do a quick mock up for you, so that you can know what our ideas are on your project before you hire us for it? That’s a no. We don’t do spec work for free, unfortunately. You are welcome to take a look at our portfolio, though, to make sure our style and capabilities are right for your project!

How long will it take? What happens if we go over time?

When we give our estimates on how long any given project will take, we always over-estimate. This way there is no disappointment if we end up taking extra time, because we already factored it in, and if we get done sooner the client has a pleasant surprise. You can be confident that we will get the work done in the time we bid.

Seriously, how long? Typically, a brand identity project can take anywhere from 3-6 weeks from initial meetings to a first brand identity presentation. After revisions, edits and tweaks, you may be looking at another 2-3 weeks depending on the changes for another presentation. Once you have selected an official brand design, it may take an additional week to finalize your logo into a brand identity style guide for the future of your business. 

How long does it take for other graphic projects?

These number are a very rough estimate (do not quote us on this)

  • Web Design/ Graphic Elements: 3 – 7 Weeks
  • Postcards & Flyers: 2 – 5 Weeks
  • Brochures and Presentation Folders: 3 – 7 Weeks
  • Social Media Branding: 1 – 2 Weeks
  • Email Signatures: 1 – 2 Weeks
  • Envelopes: 1 – 2 Weeks
  • Labels: 1 – 2 Weeks
  • Other: Please Email Us

Will we own the design or will you?

As is industry standard, we retain ownership of our designs and reserve the right to use them in our portfolios (which is totally normal). As the purchaser, you will have exclusive, unlimited use and reproduction license on the designs we create for you. This means that YES, you own your logo and you can do whatever you would like to do with the files. You can take all the original Adobe Illustrator and Photoshop files wherever you would like.

How much is a logo design and brand identity project?

There is no one answer to this question but we will try to answer it to the best of our companies ability. Some smaller projects range from 1000-3000 (this may be logo only with a limited amount of revisions) while some other projects may range from 5000-10000. Some of our larger projects may include multiple styles of brand concepts which is what most companies want to see. If you are looking for a local freelance graphic designer off craigslist, you might find someone for 500-1000 bucks but beware of the response rate and dependability from these folks. Believe us, we have worked with the best of them.

Do we Design Custom Character Illustrations?

Character Illustrations are one of the most in depth logo design and brand identity projects we get involved with. To answer your question, YES, we do character illustrations. Character Illustration brand design projects are about 5 times as involved as a typical graphic design (logo) project. If you are looking to get a custom character illustration, expect to pay a bit more. With a custom design like this, the cost may range from 5000  to well over 10000 from start to finish.

Do we provide a Brand Manual with all Logo Designs?

There are many different levels of businesses in Sacramento and the foothills of Sacramento. From small to medium and large, some business NEED a brand manual and other may not. NO, we do not include of brand manual and logo design style guide as they are on a per case-by-case basis. Depending on the level of brand identity package your business requests in Sacramento will depend on whether or not you receive a brand manual. No worries, you can always call us after the project is finished and add one or request that we put one together for you.

Do we offer discounts for Logo Re-Designs?

Depending on your situation and how much your companies brand needs to be “re-designed”, some times, YES, we do offer discounts. For the most part, when a company is looking to re-brand their company, they are looking for the whole brand identity package. Logo Re-Design projects can often times be more involved than a new brand because of all the existing media coverage that the brand currently has.

What does our Satisfaction Guarantee mean?

At Front Street Media, we guarantee that you will be thrilled with the final product we provide you because there are a unlimited amount of revisions. We have never had this happen but if from some odd reason you ask for 500 logo designs, we might need to set another meeting and figure out where your mind is heading. That means that if for some reason you are not satisfied, we will go back and fix it until you 100% happy. Simple as that!

What is the Takeaway?

With all of this being said, trust that Front Street Media will be there for you every step of the way. We are local to the greater Sacramento area and located in El Dorado Hills, CA near Folsom, CA. If you have any questions about graphic design, branding, printing services or stationery graphic design, give us a call or contact us through our contact us page.