E-Mail Settings & Support

Setting up your E-Mail? Let us Help!

Setting up email can get frustrating at times but we are here to help. Below you will find step by step instructions on how to set up your email on many different mail clients. Whether you are setting up your email on your iPhone, Android, Microsoft Outlook, Mac Mail or even setting up email through Gmail, we are here to help.

Setting up E-Mail on iPhone, iPad, iPod

  1. Select Settings
  2. Select Mail, Contacts, Calendars
  3. Select Add Account
  4. Select Other
  5. Select Add Mail Account
  6. Enter Name
  7. Enter Email Address
  8. Enter Password
  9. Enter Description (Your Business Name)

After entering your information and details, you will then want to set up your email account settings. You have the option to create an account as Pop3 or IMAP. In the example below we will use IMAP as it is a much better way of accessing mail.

  1. Select IMAP
  2. Incoming Mail: Enter Username (email Address)
  3. Incoming Mail Server: mail.YourDomianName.com (example: mail.frontstreetmedia.com)
    Incoming Mail Server Port 143
  4. Outgoing Mail: Enter Username (email Address)
  5. Outgoing Mail Server: mail.YourDomainName.com (example: mail.frontstreetmedia.com)
    Outgoing Mail Server Port 587 or 25
  6. Connect with NO SSL on Incoming and Outgoing Mail

If you still have questions about setting up email on your iPhone, iPad or iPod, please contact us today for further assistance.

Setting up E-Mail through Outlook (Exact Version Settings may change from year to year)

  1. Open your version of Outlook
  2. Select File
  3. Select Add Account
  4. Select Manual Set-Up
  5. Select POP3/IMAP
  6. Enter in your Name
  7. Enter in your email address
  8. Account Type: IMAP
  9. Incoming Mail Server: mail.YourDomainName.com
    Incoming Mail Server Port 143
  10. Outgoing Mail Server: mail.YourDomainName.com
    Outgoing Mail Server Port 587 or 25
  11. Connect with NO SSL on Incoming and Outgoing Mail
  12. Select Settings
  13. Check “Outgoing Mail Servers Requires Authentication”
  14. Finish

If you still have questions about setting up email on Microsoft Outlook 2007, 2010, 2013 or any other year, please contact us today for further assistance.

Setting up E-Mail on Apple Mail aka Mac Mail

  1. Select Mail Menu
  2. Select Preferences
  3. Select Accounts tab
  4. Click the plus sign(+) at the bottom of the Accounts box
  5. In the Add Account window, enter your full name, email address and email password.
  6. Click Continue.
  7. In the Incoming Mail Server screen, select IMAP from the Account Type list
  8. Enter in your Name
  9. Enter in your email address
  10. Account Type: IMAP
  11. Incoming Mail Server: mail.YourDomainName.com
    Incoming Mail Server Port 143
  12. Outgoing Mail Server: mail.YourDomainName.com
    Outgoing Mail Server Port 587 or 25
  13. Check the Use only this server box.
  14. Check the Use Authentication box, and then enter your User Name and Email Address. Click  Continue.

If you still have questions about setting up email on Apple Mail/ Mac Mail, please contact us today for further assistance.

Setting up E-Mail on Android Phone

  1. Open your email client.
  2. Enter your full email address and password
  3. For the Account type, select IMA
  4. Incoming Mail Server: mail.YourDomainName.com
    Incoming Mail Server Port 14 or 143
  5. Outgoing Mail Server: mail.YourDomainName.com
    Outgoing Mail Server Port 587 or 25
  6. Configure your Account options as desired on the subsequent screens and you’re done!

If you still have questions about setting up email on your Android Phone, please contact us today for further assistance.